Erie County Water Authority Advisory

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January 29, 2019

With this week’s forecast calling for extremely cold temperatures across WNY, ECWA wants to remind our customers to trickle a thin stream of water from their faucets at the lowest point of their residence as a precautionary measure to prevent water lines from freezing. This preventative measure is voluntary and the water used should cost the average customer less than $1 per day, which is a small expense compared to the cost for a service call to a private plumber or to repair a burst water line.

If you have any additional questions, please contact ECWA Customer Service at 716-849-8444 or visit